Intermediate
Apprenticeship LevelCustomer service practitioner (level 2)
Apprenticeship StandardSummary
Become an apprentice in our store, and you’ll have everything you need to truly realise your potential - with experience in a full-time role and the support of a global brand, all whilst earning a real wage. You will be giving customers top-notch advice and efficiently attending to all enquiries, in-person and over the phone, amongst other duties.
- Giving customers top-notch advice
- Efficiently answer telephone calls to the store
- Advising customers that their hearing aids/glasses are ready or delayed as appropriate
Employment
£15,600 a year
Wage37.5
Hours Per Week12 May 2025
Expected Start DateDays and shifts to be confirmed - full-time to include weekend working.
Working Week1 Year
Expected DurationEmployer
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Employer Name28 Bircherley Green, Hertford, SG14 1BN, Hertford
Employer AddressSpecsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.
Training Provider
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Training ProviderTraining To Be Provided
- Level 2 Customer Service Practitioner Apprenticeship Standard
- Eligibility to join the Institute of Customer Service as an Individual member at Professional level upon completion
- Functional skills, maths and English, if required
How and where training (on/off the job) will be delivered is to be confirmed.
Desired Applicant
Skills
Communication skills, Organisation skills, Administrative skills, Team working
Qualifications
Maths GCSE or equivalent (9-3 (A*-D)) Desired
How To Apply
To learn more about this apprenticeship vacancy, and for instructions on how to apply, please view the vacancy on the GOV.UK Find An Apprenticeship Service.